Sarah
GBmy gift card never arrived to my… my gift card never arrived to my recipient. I was told it would be sent immediately and I would be notified when sent. Never happened. Extremely disappointed!! UPDATE 4/29/2024 I want to thank everyone on your team for making this right! My recipient received her gift card late this morning. She has been working many overtime hours and yesterday was a rare day off for her. I wanted to surprise her with a gift card however it never arrived. She finally received it today and was extremely happy. Thank you for turning an unexpected experience into a happy one.
Alan Lenz
GBConfused and Disappointed! Your order form was quite confusing. I had intended to surprise my wife, Brooke, with a gift card from Macy’s. The card arrived in an envelope that was addressed to me (Alan, Brooke’s husband). The return address indicated the envelope was from Brooke. She thought, I didn’t sent this.” So she opened it and ruined her surprise! I’m quite confused and disappointed!
DaniJo
GBEasy access Easy access, choose desired gift card and amount, and then send it. Arrived very shortly after I hit submit.
Stormy
GBI sent instant egift card and got ripped off I sent someone a instant egift I got the receipt with a invoice number my card was charged I went to look at the status of the card and it said INVOICE NUMBER DOES NOT EXIST I TRIED IT 3 TIMES MAKING SURE IT WAS RIGHT ... SO I contacted the website and all it said was sorry to hear that we opened a case ??? Really??? U guys didn't mind taking the money right from my account.. give me my money back ... I have the receipts I make sure I take screenshots for these types of things SHOWING IT WAS PAID FOR
Nadya Rousseau
GBIssues with delivery but decent overall. The gift card said it would be delivered instantly, but the recipient still does not have it twelve hours later. I sure was charged instantly, though! Awaiting feedback from customer support. Update: The customer support team stepped in and handled the issue within 24 hours. Thank you.