After I activated it the card would not… After I activated it the card would not work so I tried to check the balance of the card and this message pops up "No card found with these details. Please check the details and try again, or contact customer service."

I am very frustrated with their… I am very frustrated with their service. I tried to purchase a gift card, but they kept canceling my order. 3 times I tried to purchase, and I got confirmation that my order was canceled: "We had to cancel your order #12178092 because it didn’t pass our screening process." I called their service line, which was very difficult to get through. I had to choose an option that didn't match my inquiry just to speak to a live person.... Their phone system doesn't allow you to connect with a live person unless you have a gift card number.... I guess they didn't think about people BUYING A GIFT CARD... we won't have a gift card number!!!! Once I got through, the rep told me to go to a whole new website: www .shop.giftcards. com to purchase my gift card. This website didn't have the option to log into my account so that I could apply this purchase to my rewards, nor did it provide an option to send the gift card via text. Very frustrating indeed.

Issues with delivery but decent overall. The gift card said it would be delivered instantly, but the recipient still does not have it twelve hours later. I sure was charged instantly, though! Awaiting feedback from customer support. Update: The customer support team stepped in and handled the issue within 24 hours. Thank you.

Everything was perfect Everything was perfect. I will use gift cards exclusively going forward. Thanks,

The recipient never received the gift… The recipient never received the gift card and I can’t seem to get a live person on the phone without the 16 digit card number that I do not have. I only have the invoice number but that’s an option for customer service. This is ridiculous.