Fair Warning ⚠️ Fair Warning ⚠️ I am very disappointed in this company. They promised next day delivery and it did not happen until 2 days later, at which time my granddaughter had been discharged. I requested a refund. I will be surprised if I get it without further headache.

Carolyn at the Methodist hospital on… Carolyn at the Methodist hospital on Pennsylvania in Ft Worth was great. She was patient and helped find something that would be appropriate. She was very kind and the recipient was very pleased with the gift. Give that lady a raise!

NOT TRUSTWORTHY! Said they delivered to the military base and sold edible arrangements. I ordered a baby arrangement that was almost $120 to be delivered. They confirmed my order and said it was being filled. I then received an AI text asking if they could substitute my order for flowers instead - and then I received one stating they didn't deliver to the base! If I wanted flowers, I would have ordered flowers! And don't say you deliver to the base when you don't! Can't place a new order because now it won't arrive to the hospital on time!

Relying on Third Parties who may or may not do their job correctly Edit: I did receive a refund. It took many days to get a call back. Bill in customer service has been kind in getting this taken care of. You do have to hope that the affiliates they work with (Party City in this case) will do as they should so your experience could vary. Originial post: I ordered balloons for my father after surgery as a surprise. They sent them via Door Dash apparently and called his room asking if he had a delivery. The poor man couldn't eat for days so he said no and they just left. I called and they did re-deliver the next day but then two days later ANOTHER delivery was sent (that I didn't authorize or ask for). I can't get in touch with customer service to get my money back.

I ordered a blue areagment of flowers… I ordered a blue areagment of flowers for 105.00 for my daughter who gave birth to a BOY. She received wilted purple flowers a horrible arrangement I could not beleive they sent a totaly difften arrangement that had nothing that I ordered.