Julie
GBNOT TRUSTWORTHY! Said they delivered to the military base and sold edible arrangements. I ordered a baby arrangement that was almost $120 to be delivered. They confirmed my order and said it was being filled. I then received an AI text asking if they could substitute my order for flowers instead - and then I received one stating they didn't deliver to the base! If I wanted flowers, I would have ordered flowers! And don't say you deliver to the base when you don't! Can't place a new order because now it won't arrive to the hospital on time!
Anastasia
GBRead RECENT reviews Horrible, horrible experience. I ordered a sympathy "artisan" bouquet. The pictured item I ordered was a rich arrangement of white flowers, of different textures. I paid $89.27 (USD). My grieving friend received a bunch of colorful tulips! Currently wasting my morning "negotiating" a refund with them. Proper companies fulfill their promise; and when they drop the ball, they take remedial action. This is clearly not one of those companies.
Sandra Thompson
GBTerrible customer service Terrible customer service. Seems all cookie cutter automated dry- bordering on rude responses. Waited an entire day to find out any information on delivery status- then received a delivery confirmation that states arrangements were delivered, but no one at the hospital seems to have seen the arrangement. Patient is not in ICU and does not have restrictions. Unfortunately, I ordered prior to reading the below reviews. Very expensive mistake. I have no idea what the arrangements look like in person. That may call for a new review in itself.
Kelly P.
GBExcellent Customer Service! This company has excellent customer service. I placed an order for a family member to receive balloons and a gift, but their original delivery date was moved. I called customer service to let them know, and they said to just give them a call when they checked back in so they could make the delivery at that time. The balloons and gift were perfect!
Carol R.
GBIts All About The Little Things Was so happy to find the gift shop on-line. Going thru a very stressful time with a sick grandchild that we were unable to visit while he was in the hospital. Chose a few items from your nice selection of age appropriate gifts. His mom called to tell me the "gifts made his day". Mine too! Thank You for the ease of ordering on-line and the quick delivery. Carol R.