The flowers that were delivered to my… The flowers that were delivered to my relative in the hospital were fresh and pretty. They were delivered within hours of the order being placed and by a very personable individual. Thank you so much. It is stressful trying to reach out to loved ones in a hospital setting and you did a stellar job!

Relying on Third Parties who may or may not do their job correctly Edit: I did receive a refund. It took many days to get a call back. Bill in customer service has been kind in getting this taken care of. You do have to hope that the affiliates they work with (Party City in this case) will do as they should so your experience could vary. Originial post: I ordered balloons for my father after surgery as a surprise. They sent them via Door Dash apparently and called his room asking if he had a delivery. The poor man couldn't eat for days so he said no and they just left. I called and they did re-deliver the next day but then two days later ANOTHER delivery was sent (that I didn't authorize or ask for). I can't get in touch with customer service to get my money back.

Its All About The Little Things Was so happy to find the gift shop on-line. Going thru a very stressful time with a sick grandchild that we were unable to visit while he was in the hospital. Chose a few items from your nice selection of age appropriate gifts. His mom called to tell me the "gifts made his day". Mine too! Thank You for the ease of ordering on-line and the quick delivery. Carol R.

Worst experience ever! Worst experience ever!! Ordered before 1 didn’t get delivered then got a email saying next day. I waited till almost 3pm and still NO delivery.

Read RECENT reviews Horrible, horrible experience. I ordered a sympathy "artisan" bouquet. The pictured item I ordered was a rich arrangement of white flowers, of different textures. I paid $89.27 (USD). My grieving friend received a bunch of colorful tulips! Currently wasting my morning "negotiating" a refund with them. Proper companies fulfill their promise; and when they drop the ball, they take remedial action. This is clearly not one of those companies.