Lou Ella
GBI bought their app two years ago for… I bought their app two years ago for one time cost of $4.99. Didn't need a log in. Every update, there's an issue that involves them wanting me to "join." My husband said they realized their old business model didn't work. But why make customers who supported you before you expanded with more offerings than one person can even digest suffer? Now I can't access classes in my "studio," but even when I was accessing them, every time I finished, there was an invite to Tweet or post on Facebook my thoughts about the class. This whole set up seems to be the antithesis of what yoga is all about. It's quite sad. Don't support this company and don't buy Yoga Studio.
Randy Holm
GBI bought 5 yoga straps from Gaiam...never again I bought 5 yoga straps from Gaiam. I received 5 yoga SOCKS. I have not been able to get a hold of anyone in customer service...I seriously think that there is no customer service. I tried calling, leaving a call back number, voicemail, email...NOTHING! This is unacceptable. Shop elsewhere.
Anita Nilamani
INAwesome Articles and Products for Conscious Yoga Lifestyle I recently found this website and unlike many others that pass away in a few clicks, I say and read articles on this website for about 2 hours. Usually I'm lucky if I can find one article per website that is relevant to me personally and resonates with my interests, but Gaiam has so many. My favorite section was the "solution guides" with practical tips ranging from how to make a compost pile to what you need to do to detox your body. The articles seem to be updated regularly. It's nice to feel sure the info is up to date and relevant. Some websites address the fitness side of Yoga while others emphasize the spiritual aspect. Gaiam does both. I live in a small town where it's hard to find quality organic cotton products. I order some pillowcases and towels from them a few months ago. The cost was reasonable and I am pleased with the quality.
Agripina Hernandez
GBDo not BUY! Do not BUY!! Use at own risk! Too many problems with product. This is what I received from their customer service: From Customer Service (GAIAM.COM & SPRI.COM) Jun 18, 2020, 8:44 AM CST Hello Angie, I'm so sorry but we're no in a position to help with repairs. As stated on the instructions for this item "This product is sold without any warranties or guarantees of any kind and manufacturer and distributor disclaim any liability, loss or damage caused by its use." My apologies! Please note we are experiencing a high influx of emails. We are doing our best to answer emails within 72 business hours. Our business hours are M-F 8am to 5pm. Sincerely, Brittany Customer Service Supervisor - Gaiam.com / Spri.com
Katy
ESSo disappointed in this company So disappointed in this company, please don't make the same mistake as me. As many have already stated, I wanted to use them directly instead of through Amazon and boy, was that a mistake. They charged the full amount to my card, and the product hasn't arrived. Worse still, they don't answer any e-mails and have no phone number so I feel like I've been robbed to be perfectly honest. At least through Amazon I would probably have got my money back :(