Gene DeYoung
GBRotten customer service, would never purchase their products! Purchased a ball when I started to fill it with air it began leaking from a Hole caused when it was shrink wrapped and stored for packaging.here is a review I wish I had read before purchase. Overview. Gaiam has a consumer rating of 1.14 stars from 7 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Gaiam most frequently mention customer service problems.
Ms
GBRead this review before purchasing a Gaiam Product are not suitable for more than a handfull of uses, which is wear and tear!!! I had a d Gaiam yoga mat, which after a handful of uses started peeling. I spent additionally by purchasing a gaiam bag, and cared it as per their instructions. However upon contacting gaiam under their "lifetime guarantee" they have stated it is not a product defect and therefore not eligible for replacement. They are unwilling to confirm what they would deem as a number of uses a comsumer could expect to get out of their product. Before you spend your money on this company please do your research and read the 1star reviews across the range, and media forum. Please contact gaiam, to question what you are covered for, as it woudl seem not much.
Lou Ella
GBI bought their app two years ago for… I bought their app two years ago for one time cost of $4.99. Didn't need a log in. Every update, there's an issue that involves them wanting me to "join." My husband said they realized their old business model didn't work. But why make customers who supported you before you expanded with more offerings than one person can even digest suffer? Now I can't access classes in my "studio," but even when I was accessing them, every time I finished, there was an invite to Tweet or post on Facebook my thoughts about the class. This whole set up seems to be the antithesis of what yoga is all about. It's quite sad. Don't support this company and don't buy Yoga Studio.
TRACY FULLERTON
GBThis company has a bad product and they… This company has a bad product and they know it. Because of this, they don't supply return shipping for their tiny, short, unusable balance chairs. You basically have to just throw it out and chalk up the purchase to a bad internet experience.
katdaddyG
GBI will never order from Gaiam again I will never order from Gaiam again! My order was cancelled 3 weeks after placing it. They have little to no options for women's clothing and are out of stock for most items. Try other brands like Lululemon, Manduka, and prAna.