I tried giving them no stars I tried giving them no stars, but it wouldn't let me. Seems to be an ongoing complaint but their customer service is terrible. "At Gaiam Europe, we work tirelessly to make our customers happy. Our customer support team is as passionate as you are for fitness and yoga. We don't just talk about it. We practice it. So go ahead; reach out. We are here to help. " is the biggest lie ever. Everytime I email them, they reply with the same automated email.. as if you gave them your money and now you're talking to yourself, banging your head against the wall. DO NOT ADVISE ONLINE ORDERING PS: This was from Gaiam.se (Sweden)

Rotten customer service, would never purchase their products! Purchased a ball when I started to fill it with air it began leaking from a Hole caused when it was shrink wrapped and stored for packaging.here is a review I wish I had read before purchase. Overview. Gaiam has a consumer rating of 1.14 stars from 7 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Gaiam most frequently mention customer service problems.

Worst of the worst If I didnot have to select a start I definitely would not. Gaiam has the worst customer service, The worst return policy, the most disrespectful employees and flimsy products. Their 100% happy guarantee is a complete lie.

Awesome Articles and Products for Conscious Yoga Lifestyle I recently found this website and unlike many others that pass away in a few clicks, I say and read articles on this website for about 2 hours. Usually I'm lucky if I can find one article per website that is relevant to me personally and resonates with my interests, but Gaiam has so many. My favorite section was the "solution guides" with practical tips ranging from how to make a compost pile to what you need to do to detox your body. The articles seem to be updated regularly. It's nice to feel sure the info is up to date and relevant. Some websites address the fitness side of Yoga while others emphasize the spiritual aspect. Gaiam does both. I live in a small town where it's hard to find quality organic cotton products. I order some pillowcases and towels from them a few months ago. The cost was reasonable and I am pleased with the quality.

Terrible shipping!!! This is currently based on Gaiam’s shipping. I ordered 2 yoga mats and within 24 hours a shipping label had been created, HOWEVER, the items didn’t actually get to the shipper (Fedex) from Gaiam until a full 7 days later and the shipping is so slow I wont have the items for another 2 weeks and they were gifts, which I now won’t have in time. I won’t be ordering from them again.