Needed parts fast
GBThere were some delivery issues There were some delivery issues, but the communication was excellent and they were able to resolve it quickly. Very impressive customer service. I will definitely be ordering from them again.
John Hamme
GBI made a purchase of replacement… I made a purchase of replacement refrigerator door seals. The web site made it easy to search and confirm that I had the correct item for my particular unit. They fit great and turnaround was fast.
Michael Ledesma
GBPeople matter! I'm 17 years operating a high volume full service restaurant. First time ordering with Parts Town was perfect! Customer service rep Jose Rodriguez was fast, efficient, highly competent and friendly. This kid is amazing! Handles everything he says faster than I was expecting. In an age where interpersonal communication is being shifted to digital communication and AI, without Jose Rodriguez personally on it, my oven isn't ready for the busy weekend. Thanks Jose!
Javier Esteva
GBWILLIAM WOOLARD Made it great WILLIAM WOOLARD Made it great. The first part that arrived was damaged the service that William provided me in handling the situation and sending out the replacement was FANTASTIC and much appreciated.
Carrie Sherer
GBIt was easy to find the right… It was easy to find the right refrigerator shelf on their website. Received it a few days after ordering it.