Only half the order was shipped Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had come and gone by the time the mistake was adjusted.

Would Not Recommend I placed an order for a cake to be delivered two days later. The site claims that they will send you a tracking number for your order. The cake should have arrived today; however, I have not received the order or a tracking number. I called their 800 number and the lady who answered claimed that she would check with the bakery to see what the issue was, but she never called back. Do not order from this company if you want the item to arrive in time for a special day. I noticed that their reviews on Facebook are very similar to my experience. It makes me question the legitimacy of some of these reviews.

i ordered something to be delivered on… i ordered something to be delivered on a specific date, it was apparently a work holiday, but no notification was given that it would not be delivered on time. they assumed the next business day would be fine, but it was not. i had to call and reschedule delivery. still have not gotten a confirmation email of the delivery date change

When I did not receive an email… When I did not receive an email regarding the shipment of my order, Diane was very helpful in providing me with delivery information i needed. I sent the Lemon Lulu cake to friends who absolutely loved it!! I would order from 1-800-Bakery.com again.

Best Birthday Surprise! This is the 2nd birthday coffee cake that I've ordered for friends. Oh Yum! Both said it was delicious and they loved the Birthday napkins, decorations and candles!!! A great idea to surprise someone with something other than a traditional cake. Tasty and fun!!! I think I better order one for myself! :-))