I bought the most beautiful flamingo… I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice for payment right away to sort.I received compliment all day long.I'll definitely order again.

Although I had a problem with the cake… Although I had a problem with the cake being delivered to the right place (at college campus) and it was broken the fact that I received my full refund makes me happy and able to trust chef Steve. I will def want to try ordering again with them maybe cookies next time. Lol I am giving them 4 stars for refunding me the cost of cake and shipping.

I've had the privilege of using this… I've had the privilege of using this company annually for several years. The only complaint I have is that my order will never go through on the website. I have always had to call. The positive side is that they have always been tremendously helpful and the cakes are awesome.

i ordered something to be delivered on… i ordered something to be delivered on a specific date, it was apparently a work holiday, but no notification was given that it would not be delivered on time. they assumed the next business day would be fine, but it was not. i had to call and reschedule delivery. still have not gotten a confirmation email of the delivery date change

EXCELLENT BAKED GOODS The 2 times that I ordered from 1 (800) BAKERY were excellent! They arrived on the date that was stated and tasted delicious! I would definitely recommend them to anyone needing to send home baked treats to friends who live far away! Thanks for your excellent service!!!!