Ridiculous Shipping! - Cost More Than The Cake! Folks, I googled this bakery and set up an account because I was looking for my favorite cake for Christmas - A Black Forest Cake w/ cherries, etc. I was excited to place my order for the $48.00 cake, but, I was absolutely SHOCKED at the $54.00 shipping charge!!!......$54.00 to ship a cake to Virginia??...........Are you kidding?......That is more than what the cake cost!! Luckily, I did not hit the "continue" button for the order, but having a "first-time" customer gouged with a ridiculous $54.00 shipping charge for a $48.00 cake is NOT a good first impression....... I will NEVER use this rip-off site and I do NOT recommend it for anyone else either!!

I bought the most beautiful flamingo… I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice for payment right away to sort.I received compliment all day long.I'll definitely order again.

Graduation portrait cookies I can't say enough about the great service I received from Diane, she was VERY helpful, she followed through on everything to get my order done on time. The cookies came right on time and were absolutely delicious! They were a big hit at our granddaughters graduation party. Thank you soo much, I will definitely be using your company again!!

Amazingly Good! The sugar free truffle cheesecake was, by all reports, delicious! Just be aware that the artificial sweetener should be eaten in moderation since it can upset stomachs a bit. Diane, the woman I spoke with, was very warm and helpful, and I hope she is the one who helps you. 'I tried calling to place my order on a Monday, but couldn't reach anyone. That concerned me. I got through on Tuesday, and all was well. However, their phone systems need revising, since you call, get the routing recording, and despite hitting the desired extension, it reverts to the routing recording. Just a bit frustrating, especially if you have to call several times.

EXCELLENT BAKED GOODS The 2 times that I ordered from 1 (800) BAKERY were excellent! They arrived on the date that was stated and tasted delicious! I would definitely recommend them to anyone needing to send home baked treats to friends who live far away! Thanks for your excellent service!!!!