Graduation portrait cookies I can't say enough about the great service I received from Diane, she was VERY helpful, she followed through on everything to get my order done on time. The cookies came right on time and were absolutely delicious! They were a big hit at our granddaughters graduation party. Thank you soo much, I will definitely be using your company again!!

Ordered a cookies for a baby shower Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design I wanted within a reasonable budget. Thanks for a great experience! (P.S. I have come back several times already just to order dessert!)

Amazingly Good! The sugar free truffle cheesecake was, by all reports, delicious! Just be aware that the artificial sweetener should be eaten in moderation since it can upset stomachs a bit. Diane, the woman I spoke with, was very warm and helpful, and I hope she is the one who helps you. 'I tried calling to place my order on a Monday, but couldn't reach anyone. That concerned me. I got through on Tuesday, and all was well. However, their phone systems need revising, since you call, get the routing recording, and despite hitting the desired extension, it reverts to the routing recording. Just a bit frustrating, especially if you have to call several times.

Just in Time, and Delicious! 1-800-Bakery has just earned another satisfied customer. This A+ BBB rated company delivered a clutch performance. I had a company-wide event to push a safety initiative and we wanted to go outside the norm and add cookies for each attendee. We had a tight deadline, but after researching other companies, and seeing their product samples showcasing well-known companies, we placed an order for 300 individually wrapped butter shortbread cookies with a custom logo - and they delivered with hours to spare. Next year, we will plan further in advance so not to place undue pressure – even though they’ve proven they can work well under the confines of a tight deadline.

Only half the order was shipped Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had come and gone by the time the mistake was adjusted.