Nuisance telemarketing Just cancelled my account. Received one case reasonably priced, decent wine, but delivered later than expected and customer service failed to keep me posted. Would've kept the account open but after asking them to stop making telemarketing calls, the calls kept coming. This outfit shames the Virgin brand.

Deceiving company! Order my first promotional case as It included 2000 Virgin America bonus point. Months go by and not a single point was granted to my account. When I called I was told by a very rude costumer service agent that " I am asking for something for free" as according to him the promotional points are given only after a costumer purchase a SECOND CASE. What a joke!!!

Geriatric Version of the Wine Club? LOL I was gung ho when I first started buying from Virgin Wines, but now I've slowed way down on my wine consumption, so the wine club is a little too much for me right now. A geriatric (ha ha) version might be nice (every 4 months, maybe?).

If I can speak with the If I can speak with the Corporate Virgin Wine folks, they are great. However, the company that actually ships my wine communicates poorly of at all, never acknowledges they make Mistakes and in general are horrid And unprofessional. I am Very close to stopping my Membership. The aggravation is just Not worth it.

Good value for wines I'd never be able to try Been with Virgin Wines for over a year and love it! I get to try good wine I'd never find in my area for a reasonable price. Had excellent customer service with the one issue I had. If you get a bottle you do not like, they'll give you credit toward your next order. Don't understand the negative reviews.