Excellent service.. Prompt delivery I can only speak from my own experience, but everything about the service I received was very professional. I placed my order via the website very late in the evening of Monday the 1st June. The delivery arrived today, Thursday the 4th June via DPD. As I live in the North West of England I was impressed to receive 3 large boxes with all the contents safely vacuum packed in such a short timescale, especially in times of Covid-19. I would certainly have no hesitation in ordering from the company again.

not delivered.Still waiting refund not delivered.Still waiting refund. Not responding to Paypal request for refund or their dedicated refund email address. DO NOT ORDER from this company. Even in these difficult times i have placed orders with other companies who have delivered goods ordered or refunded asap if there is a problem. This company has done none of these things. I repeat do not order from this company

Liqroo has possibly gone bust UPDATE ON MY ORDER. I raised a chargeback through my bank and after about 3 weeks, I got my money refunded in full. Please AVOID Liqroo...!!! After numerous attempts to contact them, they don't respond to any of my emails, they never answer their phone and now their website has gone offline. I received an email from Annie (Customer Care) on 6 September saying that they had water damage in their store but they are shipping from a new location and I would receive my order Wednesday, 9 September. Since this email, I received no further emails and never received my order. I have contacted my bank and raised a chargeback against Ligroo. If this will work or get my money back, I don't know but worth a try.

The way forward What a great service! Very impressed speedy delivery, 3 hours and it was at my door with same day delivery. Fair prices and beats going to local off licence anyway day - definitely the way forward. Customer service is very helpful - sent an email and got a call back later that day - all good

The 5 star reviews are fake The 5 star reviews are fake. This merchant is manipulating trust pilot scores. A simple validation investigation by trust pilot would expose this fraud.