Purchased a 2004 Leoville Las cases on… Purchased a 2004 Leoville Las cases on their site they sent me a completely different bottle of wine and now tell me they never had the correct bottle that was pictured on their website and they offered me the ability to keep the one they sent me for full price or they will send me a shipping label and hold my funds until I return the other one. The customer service rep made me feel like it was my fault somehow and they don’t need to take any responsibility for their screw ups. Never again.

Best place for old wine, even if not perfect The markup is more than I think is fair, but they are up front about it. It's always risky buying "used" wine, but it also allows me to buy older stuff. Overall, there's no better place to procure old wines and often at a good value.

I buy wine all over the world mostly at… I buy wine all over the world mostly at auction and find the opportunity to buy interesting and often overlooked lots on WineBid intriguing. What I do not like is that fact that I am continually ambushed at the end of an auction (like the last 30 seconds) by buyers who have shown no interest in a lot. This past weekend one guy literally was able to outbid me on 5 lots and I had no chance to respond. There is not one wine auction in the world that would not allow an under bidder to not respond but this is the environment that has been created. it is not conducive to creating a healthy marketplace. I am not sure why I even bother with the process.

Never again The worst customer service and treatment in any wine shopping experience I've had. I have since closed my account. Unreliable and untrustworthy behavior in dealing with me, which makes me question the trustworthiness of their wines especially given current scandals about fake wine in the news. Shoddy customer service. Simply terrible. Also, when you factor in all their charges, the wines are overpriced.

Fun way to buy older wine! So far I’ve bought over 50 bottles in varying ages and prices and I could Not be happier. The shipping takes a bit of time but the bottles show up still cold and well packed. The only complaint I have Is that I have A hobby that is now way too expensive and my wine storage capacity had to be upgraded to accommodate. If you like trying older vintages and bottles you will never see in a wine shop this is a heck of a lot of fun. A lot of what I’ve bought is under $50 a bottle and I’ve found some amazing gems.