Not so great The wines I have gotten--3 cases so far have been ok but nothing special. The cost has been in my general price range but the shipping cost is so high that I can do as well or better locally. If you order less than 12 bottles(a case) you don't get free shipping so that you are not disposed to try various wines in small quantities looking for those you might especially like. I signed up through United Airlines and was supposed to get a 60,000 miles bones from United in 6-8 weeks. Nothing has shown up in my Mileage Plus account so I don't think their service is all that good.

White variety lacking Update 10/21/2020- After posting my initial review, the company reached out and sent 4 new bottles of wine. So, while that first box was disappointing, the customer service is outstanding. Updating review to 4 stars. Original Review: I did this to sample different wine selections, and didn’t get the variety I was expecting. The featured red wine sampler had 6 different bottles, but for the white, I received 3 of the same vintage Chardonnay and 3 of the same Sauvignon Blanc. I guess it’s fine if you trust Vinesse to send you something you’re going to love. But if you don’t love it, you’re stuck with 3 bottles rather than 1.

WATCH YOUR ACOOUNT! DO NOT USE My grandmother is recently deceased, and had charges that said PAYPAL ACH on her account after she passed away. She has had over $1,000 deducted from her account since she has passed. She did not have a computer or an email address. I contacted PAYPAL, It was not PAYPAL deducting from her account, it was Vinesse wines. going back, she had put a stop payment on Vinesse in 2017, and they changed the vendor name on her account and have charged her over $6,000 in the past year. They took advantage of a senior citizen, and stole money from her. Reporting to BBB.

Quality does not justify $25+ per bottle Wine quality does not justify $25+ per bottle. You can get same-quality wine for a third of the price at any decent wine store. Also, they do not accept returns, which basically means they do not back the quality of their products. Customer service was nice, at least. Not continuing my subscription...

Thanks Melani I had mixed thoughts on Vinesse - until today! Melani completely changed this and made me have a wonderful customer experience. I say "mixed" because I loved my first order from Vinesse, but did not like the 2nd order. Melani was so friendly - I actually chatted with her on the online chat and then spoke to her when I called. She made this go from a "mixed/on the fence" experience to a great one. I will definitely be ordering from Vinesse again - especially that she saved so many notes about my wine preferences. Thanks Melani!