Vinesse

4550 E Thousand Oaks Blvd Suite 100, 91362, Westlake Village, United States
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2.05
Based on 20 Reviews

5

10.00%

4

10.00%

3

15.00%

2

5.00%

1

60.00%
About Vinesse

Vinesse specializes in helping wine lovers discover interesting wines. By sharing limited-production gems that generally don’t appear on the shelves of local stores, Vinesse has grown to become one of the largest and most respected wine club companies in the U.S.

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Thomas Holme
GB

Rose is not a category of white wine In many ways, Vinesse is a good service. My main concern is that they keep lumping rose in with their white wine selections. I've almost given up on purchasing the white wine random sales because they provide too many bottles of rose, when what I am interested in is actual white wines.

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Steven Sarwi
GB

Sadly this company has problems with… Sadly this company has problems with their ordering system... I got double shipped and double billed Happily the company owned up to the mistake I asked to be removed from all future orders Sadly 3 weeks later I received a letter in the mail stating my December order would also contain 6 more wines for $96 Again I called requesting to be removed from all future orders ... asking to have my information deleted from their systems

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Customer
GB

We asked for white wine and they sent… We asked for white wine and they sent red wine. We were unable to contact them to correct the error because no contact number or email address was provided on the packing material. This was quickly corrected. we were sent our original white wine order, no additional charge.

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Vickie
GB

Awful customer service! Terrible, STAY AWAY!! Awful customer service!! Once they have your credit card on file, although you may have cancelled membership or put it on pause, they WILL ship the un-ordered order and charge your card without prior consent...also, if you dispute and want to return unopened shipment or just plainly cancel they WILL CHARGE you a restocking fee of 20% and a shipping back fee of approximately $22.00 for 6 bottles or 35.00 for 12 bottles....totally unnecessary punishment!! Stay away and avoid by all costs.

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Allison
GB

WATCH YOUR ACOOUNT! DO NOT USE My grandmother is recently deceased, and had charges that said PAYPAL ACH on her account after she passed away. She has had over $1,000 deducted from her account since she has passed. She did not have a computer or an email address. I contacted PAYPAL, It was not PAYPAL deducting from her account, it was Vinesse wines. going back, she had put a stop payment on Vinesse in 2017, and they changed the vendor name on her account and have charged her over $6,000 in the past year. They took advantage of a senior citizen, and stole money from her. Reporting to BBB.

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