Vinesse

4550 E Thousand Oaks Blvd Suite 100, 91362, Westlake Village, United States
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2.05
Based on 20 Reviews

5

10.00%

4

10.00%

3

15.00%

2

5.00%

1

60.00%
About Vinesse

Vinesse specializes in helping wine lovers discover interesting wines. By sharing limited-production gems that generally don’t appear on the shelves of local stores, Vinesse has grown to become one of the largest and most respected wine club companies in the U.S.

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Vinh Le
GB

This is extremely disappointing This is extremely disappointing! Despite trying to cancel the order immediately after realizing the error, they refused to provide a refund, even though the order has not even been shipped or processed yet. This is not what I expect from a company that claims to offer exceptional customer service. It's frustrating to think that I'm now stuck with an order that I don't want, and I have no way to get my money back. It's a shame that they can't be more understanding and accommodating of their customers' needs.

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Thomas Holme
GB

Rose is not a category of white wine In many ways, Vinesse is a good service. My main concern is that they keep lumping rose in with their white wine selections. I've almost given up on purchasing the white wine random sales because they provide too many bottles of rose, when what I am interested in is actual white wines.

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TLyn
GB

READ THE FINE PRINT...Terms and… I am updating my original review as I was very fortunate to have the assistance of Amanda (from Marketing) on my billing issue. She reached out to me after discovering that I was having issues and was beyond pleasant and willing to troubleshoot my billing issue. Amanda fully resolved my issue and I am 100% satisfied. The first bottle of the Vinesse red wine that I opened was very enjoyable. Thank you, Amanda, for your efforts. You are a very valuable part of Vinesse, in my opinion! READ THE FINE PRINT...Terms and Conditions...I am working with my credit card company now because of their deceptive marketing through their marketing partners.

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Customer
GB

We asked for white wine and they sent… We asked for white wine and they sent red wine. We were unable to contact them to correct the error because no contact number or email address was provided on the packing material. This was quickly corrected. we were sent our original white wine order, no additional charge.

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Martin Hassel
GB

WARNING !!!! WARNING !!!! VINESSE IS SCAM !! IM BUY VINE PACKAGE FPR $42 AND WATCH MY CREDIT ACCOUNT $ 119 !!!

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