Gregor
GBIt’s worth it! Super fast shipping, great packing and excellent intro deal. I thought the selections were top notch and this is coming from someone that grew up 20 min from Napa. I didn’t continue my membership, however they still sent me excellent deals w/out membership such as the holiday selection. I recommend!
TLyn
GBREAD THE FINE PRINT...Terms and… I am updating my original review as I was very fortunate to have the assistance of Amanda (from Marketing) on my billing issue. She reached out to me after discovering that I was having issues and was beyond pleasant and willing to troubleshoot my billing issue. Amanda fully resolved my issue and I am 100% satisfied. The first bottle of the Vinesse red wine that I opened was very enjoyable. Thank you, Amanda, for your efforts. You are a very valuable part of Vinesse, in my opinion! READ THE FINE PRINT...Terms and Conditions...I am working with my credit card company now because of their deceptive marketing through their marketing partners.
Rodrigo
GBQuality does not justify $25+ per bottle Wine quality does not justify $25+ per bottle. You can get same-quality wine for a third of the price at any decent wine store. Also, they do not accept returns, which basically means they do not back the quality of their products. Customer service was nice, at least. Not continuing my subscription...
Vickie
GBAwful customer service! Terrible, STAY AWAY!! Awful customer service!! Once they have your credit card on file, although you may have cancelled membership or put it on pause, they WILL ship the un-ordered order and charge your card without prior consent...also, if you dispute and want to return unopened shipment or just plainly cancel they WILL CHARGE you a restocking fee of 20% and a shipping back fee of approximately $22.00 for 6 bottles or 35.00 for 12 bottles....totally unnecessary punishment!! Stay away and avoid by all costs.
js
GBBeware Beware! I would recommend avoiding this club due to false advertising. The offer read something like "...you will have the opportunity to decline future shipments if you don't want them...", and I received an email stating that the next shipment was scheduled for 12/21/2020. The next communication I received was from UPS a week or two BEFORE that date saying that wine had already shipped. When I called, the "customer service" agent sounded completely unsurprised and unsympathetic. Only option was to return for a credit (minus shipping etc). Go with a different club.