I’m Now A Caskers Regular I’ve ordered from Caskers several times. First, of all the mail order sites I’ve looked at Caskers is the easiest to navigate and has the best availability. Prices are fair and sometimes bargains compared to NJ. They also provide very clear descriptions. Heck other sites don’t even say what proof it is! That’s the good news. Shipping is a challenge. They source their bottles from around the country and there are tie ups. OK I’m used to it now and when I place an order I just sit back and remain patient. Might take a month, that’s fine I expect that now. The bottles do not come all at once and the more bottles I order the more complex delivery becomes. Just before they reach the local transit site I’m notified of expected delivery date. When the bottles reach the local transit site I know from experience when UPS or Fed Ex will be here.

If money is no object... I received 2 of 3 bottles ordered in 7 days (the 3rd bottle is out of stock). I was frustrated by the inconsistent information available on the Casker's website, my credit card website and the emails I received over the course of those 7 days. The fees and shipping charges amounted to 35% of the price of the bottles themselves, which were already priced over MSRP. Definitely an expensive, though convenient, way to buy bourbon.

Fantastic experience Having what I wanted, at a price that was fair, I'll order from Caskers again! I'd ordered 2 bottles of bourbon, one cam in from the east coast, the other from the west. Each were well packaged.

Reliable Ordered from Caskers many times. Prices are within reason most of the time when they have stock, a little more than if you were able to find from a local ABC but my local ABC never has the good stuff. Had a few issues with shipping over time but they have always been prompt to respond and resolve any complaint.

Great customer support during a busy season I submitted an order on 12/13/23 for a Christmas gift. Caskers followed up with me several times, explaining that they needed to double-check my order and that due to the busy holiday season... I should expect the potential for delays. This was understandable because of the high demand for their services. Caskers prevailed, and my gift arrived before Christmas and even faster than I anticipated. Our friends were overjoyed to get their gift, and I have since recommended Caskers to our other friends and family.