Stellar communication The communication was stellar. There were shipping issues with their 3rd party provider but they stayed on top of it. Glad I have a source for my favorite Bourbon.

Horrible shipping / customer service Been almost three weeks since I placed my order. They are unable to provide accurate shipping information and their last update consisted of saying that they “expect movement” “by the end of the week approximately” - whatever that means.

Excellent Company! Excellent customer service. Products were packed above and beyond what I had expected; I have never seen anything like the degree of care this company expended to protect my purchases! The company has a wonderful variety of products at affordable prices, as well. I will more than likely purchase from their site again.

Excellent service / Quality product Caskers has always provided consistent service and high quality products. If there is an issue with a vendor, and I've had a couple over the years, their customer service always handles my concerns promptly and effectively. I've tried other similar providers and find Caskers is the best. Thank you.

Emailed to inquire on an order that was… Emailed to inquire on an order that was taking linger than normal to arrive. When ever we have ordered it usually arrives within days. Caskers responded the same day I sent the inquiry and was able to provide the requested tracking information. Also, their selection and prices are top notch!