Rapid shipping correction.. ...after receiving only one bottle of Hanger 1 vodka when I had ordered two bottles, Caskers promptly sent the other bottle, no questions asked...and very apologetic for the lapse by one of their suppliers..Awesome customer service by Philippine!!!

The order process was fine The order process was fine, but actual information about status was not easily obtained. Took multiple emails and could not get a straight answer about delivery date. The shipping was done by GLS. They did not require signature as is their policy, when I contacted them direct after I was told they were the shipping agent, the agent told me “they could Not provide specific tracking details, only that it should be delivered by the end of day. I basically wasted my hole day in order to sign for the shipment and at 5:10pm the order was dropped off at my door, with no contact with me or signature.

Fantastic experience Having what I wanted, at a price that was fair, I'll order from Caskers again! I'd ordered 2 bottles of bourbon, one cam in from the east coast, the other from the west. Each were well packaged.

Emailed to inquire on an order that was… Emailed to inquire on an order that was taking linger than normal to arrive. When ever we have ordered it usually arrives within days. Caskers responded the same day I sent the inquiry and was able to provide the requested tracking information. Also, their selection and prices are top notch!

Reliable Ordered from Caskers many times. Prices are within reason most of the time when they have stock, a little more than if you were able to find from a local ABC but my local ABC never has the good stuff. Had a few issues with shipping over time but they have always been prompt to respond and resolve any complaint.