I shouldn’t even give them 1 star I shouldn’t even give them 1 star, they deserve 0 star. Please don’t order from them. Take your business somewhere else. I ve been ordering from them since my baby was born hr is 8 months old. For the past 2 months they been so slow on shipping the formula, the first time it 25 days to get my order with no updates I had to keep sending emails requesting an update so we had to givr the baby a new formula that didn’t agree with his tummy. Now again I placed an order of 8 boxes on the 09/09, waited a week then I emailed few times to ask about a shipment date since I was running low on formula again ! The. Yesterday I get an email saying that the order was canceled because they didn’t have enough stocks Abd with zero refund so far ! So please don’t order with then they re not reliable! And the sad part is that they re been careless with baby food !

Slow and unreliable shipping I cannot urge you enough not to use this company. When I began ordering from them years ago with my first child, they were timely and reliable. With my second child things were less reliable but we were in the throws of the COVID pandemic so I extended some leniency. Now with my newborn they are awful. They will mislead you by sending a shipment notification when really only a label was created - the actual product will often not ship until a week or more later (FAQ says shipments are in 1 day excluding Sundays and holidays). Then when you reach out to customer service they are rude and overall not helpful. Considering the importance of the product they are selling - purchase from elsewhere.

They weren’t clear that shipping would… They weren’t clear that shipping would take weeks even though I spent $20 on shipping charges. The entire customer service is based on ignoring what you are asking them and giving you scripted responses. I tried to reach out a few times and ask them to help or make it right and they continued to ignore it. I would definitely not recommend them. There are plenty of other sites to order from that have been consistently great in shipping of products and customer service. I have used my organic company for formula as an alternative.

DO NOT USE THIS SITE I ordered baby formula over two weeks ago and they keep saying it’s going to ship shortly and it still hasn’t. The website clearly states all shipping will be out in 1-5 days. That is a complete lie. Do not recommend this site. Update: they cancelled my order without reason or notice. When I asked why they responded with “have a nice day” LOL such a joke of a company.

Whenever I order it says it will be… Whenever I order it says it will be delivered on day that is never delivered that day. It’s always one day after