Buy somewhere else, took my money no product received… I purchased 2 month supply of formula for a baby with food intolerance, my shipmwnt never arrived, i have beeen dealing with super slow response from them, they asked me to wait over a month for them to be able to file a lost package claim amd issue a refund, so i have to wait for my money and they did not replace the product or offer any alternative, so i am over 300 dolars short and no food for my baby, they only think a out recovering money from their insuramce a d not a second thought to my baby's wellbeing, buy somewhere else

DO NOT USE THIS SITE I ordered baby formula over two weeks ago and they keep saying it’s going to ship shortly and it still hasn’t. The website clearly states all shipping will be out in 1-5 days. That is a complete lie. Do not recommend this site. Update: they cancelled my order without reason or notice. When I asked why they responded with “have a nice day” LOL such a joke of a company.

BUYERS BEWARE BUYERS BEWARE! Do not buy from this company. They are completely unprofessional and ship damaged products. The customer service is abdominal. They are just greedy trash

Slow and unreliable shipping I cannot urge you enough not to use this company. When I began ordering from them years ago with my first child, they were timely and reliable. With my second child things were less reliable but we were in the throws of the COVID pandemic so I extended some leniency. Now with my newborn they are awful. They will mislead you by sending a shipment notification when really only a label was created - the actual product will often not ship until a week or more later (FAQ says shipments are in 1 day excluding Sundays and holidays). Then when you reach out to customer service they are rude and overall not helpful. Considering the importance of the product they are selling - purchase from elsewhere.

They weren’t clear that shipping would… They weren’t clear that shipping would take weeks even though I spent $20 on shipping charges. The entire customer service is based on ignoring what you are asking them and giving you scripted responses. I tried to reach out a few times and ask them to help or make it right and they continued to ignore it. I would definitely not recommend them. There are plenty of other sites to order from that have been consistently great in shipping of products and customer service. I have used my organic company for formula as an alternative.