Slow and unreliable shipping I cannot urge you enough not to use this company. When I began ordering from them years ago with my first child, they were timely and reliable. With my second child things were less reliable but we were in the throws of the COVID pandemic so I extended some leniency. Now with my newborn they are awful. They will mislead you by sending a shipment notification when really only a label was created - the actual product will often not ship until a week or more later (FAQ says shipments are in 1 day excluding Sundays and holidays). Then when you reach out to customer service they are rude and overall not helpful. Considering the importance of the product they are selling - purchase from elsewhere.

Both of my kids love this formula Both of my kids love this formula. The website is easy to use and very self explanatory. The only think I would change is put a customer service number on the website for people who have questions, as your instant chat does not get responses when you ask a question.

Whenever I order it says it will be… Whenever I order it says it will be delivered on day that is never delivered that day. It’s always one day after

I have been ordering from here for 2 months I have been ordering from here for a few months but now my newborn had to change formulas as per doctor. I placed an order and the next day I emailed to canceled after dr’s visit and they said they can’t cancel because the order was sent out. I didn’t receive the order but they said they can’t refund because it was shipped. It’s unfair even though I still didn’t receive the order and it was over $300 order.

2 orders never on expected time !! -