The worst of the worst I have asked (on numerous occasions) to use another carrier other than Blue Streak Sometimes they accommodate me and then revert right back to Blue Streak which I’m certain is due to their cheaper rates. Again they missed the mark on my most current order which was not delivered as promised. Called and emailed customer service which has clearly been outsourced - need I say more? So done with this company.

Great customer service. Great customer service. I was a total problem after a delivery to a wrong address that was not their fault and they took care of it without thinking twice and quickly. Good responses.

A Very Long Time Customer I have been buying from Nuts.com for over ten years. Their products are always fresh and my orders are delivered quickly. The very few times I have had questions or issues a simple email quickly resolved my concerns.

Not fresh I placed a $70 order, all organic, including roasted mixed nuts, trail mixes and dried fruit. It was all stale. The bag of mixed dried fruit smelled funky upon opening and the contents were on the onset of fermentation. The mixed nuts tasted like cardboard, and it was not a balanced mix: too many cashews, very few hazelnuts (cheap-filled). Because all you order comes in equal bags, it is obvious that they fill them on the go--they don't store their products in sealed airtight bags--so it all goes bad and ship it to you like that.

I used to rave about this company but… I used to rave about this company but over the last 6 months the quality and customer service have fallen dramatically. In fairness, they will refund for unsatisfactory products but failing to ensure quality BEFORE it leaves the door is a disservice to the consumer. Add to this the lack of product expiration dates permits them to sell rancid products like those I received on my most recent and final order from Nuts.com. I caution buyers to look for alternate suppliers.