Consistently great I’m not typically a reviewer, but we have such consistent great service from nuts.com that I felt like I should send some recognition their way. We order all of our nuts and candy (including Halloween candy) from here and the quality is so great and the shipping is insanely fast. We just placed an order and it’s going to deliver tomorrow. Granted - we’re in New York and they’re in New Jersey, so it doesn’t have far to travel, but it still means their warehouse is ON IT! We’ve been huge fans for years.

Problem with order Customer service is open the normal 9-5 hours at nuts.com. I had an order that was delivered to the wrong address. Nuts.com customer service was very kind, understanding and very helpful in resolving my issue. Thank you Nuts.com

I was sent a “20% off and free shipping is a scam… I was sent a “20% off and free shipping for orders over $59.00” offer from Nuts.com. I found enough items for approximately $61 worth of products and the 20% off and free shipping was applied. However, when I went to check out the shipping charge was re-applied. I called and was told to read the fine print (not on the email offer I was sent)! I cancelled the order and will not purchase anything from this company, including other related companies.

Not fresh I placed a $70 order, all organic, including roasted mixed nuts, trail mixes and dried fruit. It was all stale. The bag of mixed dried fruit smelled funky upon opening and the contents were on the onset of fermentation. The mixed nuts tasted like cardboard, and it was not a balanced mix: too many cashews, very few hazelnuts (cheap-filled). Because all you order comes in equal bags, it is obvious that they fill them on the go--they don't store their products in sealed airtight bags--so it all goes bad and ship it to you like that.

Used the QR code on the packaging of… Used the QR code on the packaging of the Jelly Beans I wanted to order. Instead received the incorrect product. Customer service will only honor a 50% refund. Why do I have to pay anything for a product I ordered directly from their QR Code? For highly priced products, claiming to be high quality, I feel the customer service teams should honor the return in this case. All other high end companies do!