incomplete order delivered incomplete order delivered. No response to contacts form, no response to chase email. Managed to find a telephone number for head office, said too bust to answer phone. Incredibly disappointed as bought advent calendars so if they dont come back to me will have to go and buy more. Really disappointed that you cant talk to anyone

Empty box Prefer Lindor chocolate over the cheap ones though however the mini give box given more then enough space for 5 chocolates instead to find only 3pcs in this new unopened box. Not sure how much the mini box cost but thats a pure con from Lindt business prices on qty. 👎👎👎

Ordered for Mother’s Day with delivery… Ordered for Mother’s Day with delivery promised before the day if ordered by midnight. Order not despatched! Chased and was told it was being despatched 3 days after Mothers Day, no despatch! Chased again & told it had been lost in transit even though no despatch info received! Now almost 2 weeks passed Mothers Day I receive a refund which I did not want! Rubbish customer services, rubbish service & left embarrassed with no gift for my mum. Do not use!!!

Customer service non existent Customer service non existent. No reply to any messages through the contact form. I found a phone number and called, and no response in the customer service department either (receptionist at least was kind and put me through). Left a message, nothing.

Lindt advent calanders at half… Bought a Lindt advent calander at half price, (£3.50) on 7th December and extremely disappointed with contents! Really poor value for money at half price, and paying full price would have been a full blown rip-off! Most of the windows just contain a round ball the size of a very large pea; a company like Lindt should have least used one of their normal sized round chocolates. Big Santa makes up for it a little, but generally not a good buy.