Chris Clements
GBLindt advent calanders at half… Bought a Lindt advent calander at half price, (£3.50) on 7th December and extremely disappointed with contents! Really poor value for money at half price, and paying full price would have been a full blown rip-off! Most of the windows just contain a round ball the size of a very large pea; a company like Lindt should have least used one of their normal sized round chocolates. Big Santa makes up for it a little, but generally not a good buy.
Mel
GBDo not order Wish I’d read these reviews before ordering. Family love Lindt so ordered online. Completely incorrect order delivered. Online forms and emails all ignored. No other means of contact. Absolutely terrible service. Do not order UPDATE- despite Lindt stating on here they would contact me- no one has. So I am still £50 down and stuck with incorrect products
Hilli Fletcher
GBLindt pistachio Omg I recently purchased Lindt pistachio chocolate from the Lindt store They are another level, quite possibly the best chocolate and flavour I’ve ever tried Absolutely melt in your mouth delicious 10,0000 stars ⭐️ divine
Bob Smith
GBNO CUSTOMER SERVICE (From The TOP Down) Loyalty rewards were not applied to my account - so tried to contact Lindt - What a Joke !! Lindt portal website - left 2 complaints - no response ! Voicemail left with Lindt UK - no response ! Emailed CEO (Dr Lechner) - no response ! Email UK Customer Support - no response ! Each of the emails have included - proof of Rewards Membership, proof of purchase of Lindt goods. It looks like a company wide issue - they don't care about their customers - and this is from the very top down. Staff in the Lindt shops seem to be the only staff who care about their customers. I have a ticket reference if anyone at Lindt would like to respond - but am not holding my breath.
Deb
FRCustomer service non existent Customer service non existent. No reply to any messages through the contact form. I found a phone number and called, and no response in the customer service department either (receptionist at least was kind and put me through). Left a message, nothing.