Donna
GBincomplete order delivered incomplete order delivered. No response to contacts form, no response to chase email. Managed to find a telephone number for head office, said too bust to answer phone. Incredibly disappointed as bought advent calendars so if they dont come back to me will have to go and buy more. Really disappointed that you cant talk to anyone
Chris Clements
GBLindt advent calanders at half… Bought a Lindt advent calander at half price, (£3.50) on 7th December and extremely disappointed with contents! Really poor value for money at half price, and paying full price would have been a full blown rip-off! Most of the windows just contain a round ball the size of a very large pea; a company like Lindt should have least used one of their normal sized round chocolates. Big Santa makes up for it a little, but generally not a good buy.
Mel
GBDo not order Wish I’d read these reviews before ordering. Family love Lindt so ordered online. Completely incorrect order delivered. Online forms and emails all ignored. No other means of contact. Absolutely terrible service. Do not order UPDATE- despite Lindt stating on here they would contact me- no one has. So I am still £50 down and stuck with incorrect products
Greg Rochester
GBSame issue as many on here Same issue as many on here, placed an order (possibly lucky to receive it) when it arrived items were missing have raised a ticket and still awaiting a reply. Messaged Lindt on FB (dm) and received an apology and that customer services are working round the clock - also acknowledged that there is an issue at the warehouse. Really surprised by the brand failing what it sets out as very high standards! Very poor.
Jane Philo
FRGoods not received no customer service I ordered a personalised basket of Easter chocolates and two bars of chocolate. I received the bars but not the personalised basket. The box was shown with a weight of 0.47kg and the hamper alone was over 0.9kg so it was never in the box. One week later and still no response to my email or to the form I completed on their website. Unless you count an email telling me not to send any more emails!