Deb
FRCustomer service non existent Customer service non existent. No reply to any messages through the contact form. I found a phone number and called, and no response in the customer service department either (receptionist at least was kind and put me through). Left a message, nothing.
Hilli Fletcher
GBLindt pistachio Omg I recently purchased Lindt pistachio chocolate from the Lindt store They are another level, quite possibly the best chocolate and flavour I’ve ever tried Absolutely melt in your mouth delicious 10,0000 stars ⭐️ divine
Julie Milner
GBWhat has happened to this company What has happened to this company. I placed an order, tried to use a valid voucher from loyalty points but it wouldn't accept. I made the purchase then contacted them. The response was bizarre. I'd given order number and voucher number but the response was for a 10% discount I'd literally just been sent for filling out a survey and nothing to do with the voucher. The advice was to re-register with a different email account. Really, I'm meant to have sundry emails handy? I replied explaining the error, no response. I tried again, no response. So I re-filled out the contact form, again with all details and simply been ignored. So my £5 loyalty voucher isn't honoured. This is such a shame. Buying from them now is too much of a risk. Sad days!
Chris Clements
GBLindt advent calanders at half… Bought a Lindt advent calander at half price, (£3.50) on 7th December and extremely disappointed with contents! Really poor value for money at half price, and paying full price would have been a full blown rip-off! Most of the windows just contain a round ball the size of a very large pea; a company like Lindt should have least used one of their normal sized round chocolates. Big Santa makes up for it a little, but generally not a good buy.
Greg Rochester
GBSame issue as many on here Same issue as many on here, placed an order (possibly lucky to receive it) when it arrived items were missing have raised a ticket and still awaiting a reply. Messaged Lindt on FB (dm) and received an apology and that customer services are working round the clock - also acknowledged that there is an issue at the warehouse. Really surprised by the brand failing what it sets out as very high standards! Very poor.