#CRC-1089, Kinu M47 classic I ordered a Kinu M47 classic for my wife and I wanted to gift her on her birthday. I was concerned about the shipping time, so, I contacted the coffeeroast Co. support and got back on same day and they expedited the process. The product arrived within a week, before her birthday. The support was very informative and I would definitely recommend others to buy from here.

Coffe Grinder Very timely delivery and was the only place that carried the grinder we were looking for. The item was a box within the original box so you know it was untouched from them receiving it. Would definitely order from them again and would recommend others to do so as well!

Great roaster and great Customer Service! This roaster took a little getting used to as I'd been using a Nesco Professional, which was pretty much setting a timer and letting it do its thing. I like that this roaster gives you more control over your roast. I ruined 2 roasts, but my 3rd was beautiful!! It's a great bargain, in my opinion! Shipping from Coffee Roast Co was fast and the roaster was well packed. I even received a call personally from Coffee Roast Co to make sure my roaster arrived safely and was working properly. I highly recommend this roaster and Coffee Roast Co! Great product, fast shipping and great customer service.

So I was planning on buying a coffee… So I was planning on buying a coffee roaster on Amazon then decided to directly support a small business instead. I placed the order, and a few days later received an email stating that my order was flagged as fraudulent. The customer service representative stated I would need to send a copy of my ID and verify my address with a bank or utility bill. First thing first, I would never send a copy of my driver's license to a random person or random business, and certainly not send any personal information. I thought the entire process was an absolute mess. They were absolutely understanding of my concerns and promptly reimbursed me as promised. I truly wish I could have done business with this company because the correspondence was very polite and prompt. I hope in the future they find a better way to address suspected fraud. Sadly they missed a sale.

It was hard to find this coffee roaster… It was hard to find this coffee roaster in stock anywhere without a 3 month shipping delay. Coffeeroast Co shipped it much earlier than expected, PLUS sent a free coffee bean cooler too. Their price was lower than other retailers with the black friday deal and my husband was VERY surprised to get this as a gift. I am pleased with Coffeeroast service and will definitely use them again.