People are knowledgeable. AAA+ I was purchasing a La Marzocco Linea Mini. Contact sale person for few questions and got responses quickly even over weekend. Price was very reasonable and sale team worked with me and ensure my concerns and needs were addressed. Highly recommended.

Very easy process is not the first time… Very easy process is not the first time buying From this company. I sent an email right after the purchase to change the shipping address; it was late, so I didn’t expect a response till the next day, but they responded to me right away with my change. All the process I did from my phone, including the payment method ( using Apple Pay, also they have PayPal and other options) which is really convenient for me and make me save a lot of time. Now just waiting for the delivery and hoping the grinder I ordered comes with no issue.

Poor communication about shipment being… Poor communication about shipment being separate until I reached out and then still a delay. Going to be at least a 2 week difference in receiving the water filter kit I ordered as one set. Could have ordered somewhere else fir same price if known it'd be this long.

I have to say that the level of… I have to say that the level of professionalism, ability to answer and resolve any question or issue you may be having is outstanding. I have to say is not the best price in the market but what you get in terms of customer service is worth it paying just a little more. I bought a fetco coffee brewer, grinder, coffee urns. JJReverol

They carry hard to find items but items… They carry hard to find items but items are always late. They seem to charges the highest price for shipping, but use the most unreliable carriers. So a 1 week estimated delivery turns into 1months or even longer. Still waiting for our orders which seems to be lost in Texas. Will probably have to reorder from another suppliers to get our items here faster.