Murkart needs the recognition he… Murkart needs the recognition he deserves . He was understanding knowledgeable and caring in his manner . He took the time and patience to deal with my issue of nearly 4 weeks of having no business land line he sorted this out for me . Something no other member of staff could do after nearly 4 weeks of continuous calls and e-mails . He was amazing and should be a valued member of your team .

Warning: Avoid XLN at All Costs! Absolutely horrendous experience with XLN! It's been four months asking for refund the money they took after canceling their service and still have't receive anything!!! Their customer support was unresponsive throughout the process, leaving me in the dark and extremely frustrated. I strongly recommend looking elsewhere for your service needs. XLN Telecom clearly lacks professionalism and respect for customers.

Poor Customer service Poor Customer service , After Being a customer for over 15 Years we decided to switch suppliers as the deals offered were much better elsewhere. All XLN Tried to do is keep us tied in , even after agreeing to a full cancellation they claimed that we did not cancel the broadband as it was a seperate contract which it clearly was not. In the end it was too much to keep calling them and being passed around for more convincing to keep our contract. I ended up paying for 3 months extra even though the services were never used. Glad to be finally rid of them

Good operator. Thanks to Mukhtaar for being very helpful and giving us ample amount of time to allow us to set up our new xln account. He guided us through the entire procedure saving us time and ultmately money.

Samuel Blake After holding to speak to someone for almost an hour i spoke with Samuel Blake he took on board my complaint spike to a supervisor and gave me the advice i was looking for. Top marks to this representative