Mr Maggan
GBWe dealt with Samuel today and he was… We dealt with Samuel today and he was so helpful and made our enquiry very easy. He explained everything clearly and concisely and took the time to make sure we understood the steps of the process. He moved the call along at a great pace without neither rushing us or dragging out the process. Very happy with the call today and the manner in which we were dealt with. Thanks again Samuel for being such a great help, we appreciate it.
Hanif Gaffar
GBPoor Customer service Poor Customer service , After Being a customer for over 15 Years we decided to switch suppliers as the deals offered were much better elsewhere. All XLN Tried to do is keep us tied in , even after agreeing to a full cancellation they claimed that we did not cancel the broadband as it was a seperate contract which it clearly was not. In the end it was too much to keep calling them and being passed around for more convincing to keep our contract. I ended up paying for 3 months extra even though the services were never used. Glad to be finally rid of them
Mr John Kendall
GBTelephone Enquiry Dealt With Efficiently I dealt with Samuel on the telephone. He was extremely polite and helpful and sorted my problem very efficiently. He followed up when he said he would and what I assumed could be a non-straightforward was made easy and painless. highly recommended. the biggest bonus was he arranged a price reduction on what I had previously been paying.
Raheel Iqbal
GBGood operator. Thanks to Mukhtaar for being very helpful and giving us ample amount of time to allow us to set up our new xln account. He guided us through the entire procedure saving us time and ultmately money.
Mustafa Hassan
GBAt least I am happy now after the… At least I am happy now after the dispute shows that I was right with every single word I said to them am happy xln knows that that engineer never came back and pls share that dispute results with every one I called before because some took a side with that engine sorry he even want engine he was subcontractor guy with zero experience Regards Dr. Mustafa Hassan