Great experience I truly appreciated the exceptional customer service I received. It was among the best I've ever encountered. Even after I hung up, I received a callback, and the representative provided me with all the necessary information. It was evident they cared for my needs. I ended the call feeling well-informed. Later, when I had to call again, another person assisted me with a bright attitude and friendliness. Overall, it was a fantastic experience, deserving more than five stars.

Good employees, pesky AI It took a minute to get past your “virtual assistant”. I couldn’t use that system because my question was far too specific for that kind of system. Confirmation of that came when the associate I articulated the question to had to put me on hold to ask someone else. But Claudia did a fantastic job for me.

Inspire is not a refer friendly… Inspire is not a refer friendly company. Assistance or any type of help is extremely difficult to get. The app is an atrocious mess that is not helpful, whole sending you 50 codes to verify your identity. I cannot wait to transfer my money out of their incompetent hands. The fees are also outrageous.

Efficiency It was quick, clear, and very concise. Any questions I had Denise was able to help me out and put my mind at ease. I called in the whole thing probably lasted around 30 minutes in total and we were able to get everything started that day.

Amber was awesome Amber was awesome, she helped us when we called with no issues. She was very polite and professional, we didnt feel rushed and you could tell she had a smile on her face and not a forced one! Customer Service these days has gone downhill so getting her on our call and not the automated system was great! I'm glad there are still some people who like their job and enjoy helping people! Thanks Amber!