Great experience I truly appreciated the exceptional customer service I received. It was among the best I've ever encountered. Even after I hung up, I received a callback, and the representative provided me with all the necessary information. It was evident they cared for my needs. I ended the call feeling well-informed. Later, when I had to call again, another person assisted me with a bright attitude and friendliness. Overall, it was a fantastic experience, deserving more than five stars.

Good employees, pesky AI It took a minute to get past your “virtual assistant”. I couldn’t use that system because my question was far too specific for that kind of system. Confirmation of that came when the associate I articulated the question to had to put me on hold to ask someone else. But Claudia did a fantastic job for me.

I was able to complete my objective in less than 20 minutes I was able to complete my objective in one relatively short phone call. The rep who I spoke with was knowledgeable and very helpful. He stayed with me through the entire process rather than simply sending a link and referring me to a website. It is rare this days to easily get help with something in a single phone call. thank you

Amber was awesome Amber was awesome, she helped us when we called with no issues. She was very polite and professional, we didnt feel rushed and you could tell she had a smile on her face and not a forced one! Customer Service these days has gone downhill so getting her on our call and not the automated system was great! I'm glad there are still some people who like their job and enjoy helping people! Thanks Amber!

reached a person for CS :) when i called i was able to get the information i needed and felt like i was heard. she apologized for the inconvenience and helped me in a timely manner. and made sure i was able to get what i needed before disconnecting my call.