Gerald Silva
GBNational made my change of processing… National made my change of processing companies quick and easy. No headaches. Very pleasant and eager to help.
Crystal Wilson
GBTaran always answers my questions and… Taran always answers my questions and is so knowledgeable. He will never stir direction.
Yessie Arteaga
GBI had an issue with a payment made by… I had an issue with a payment made by my customer i had to call National Processing to guide me in getting it resolved. Mathew G was fast on getting it resolved ... Great customer service
Cj Toscano
GBWell customer service was miss leading… Well customer service was miss leading I was told I'll be on next day funding before I signed up then after I sign up come to find out I'm on 2nd day funding which is really a big inconvenience for a small business to be successful. I was also told after 30 days I'll be moved to next day funding then that turned out to be incorrect I spoke with another person and she informed me I have to wait 90 days before eligible for next day funding.... customer service was great A++...... but what they promise you is incorrect and like I said a huge inconvenience.
Cameo
GBI called because you are charging me… I called because you are charging me almost $100, plus $15 a month (from authorize Net) when it is supposed to be just the $15. I was told it would be adjusted and I would be credited back all the over charges. Since the call has gone by, I have been charged 2 more months and now of the 100 plus kow I'm getting an additional 10 a month charge from your company on top of the 15 from authorize.net