Crystal Wilson
GBTaran always answers my questions and… Taran always answers my questions and is so knowledgeable. He will never stir direction.
ERIC RALF
GBThis company commits fraud This company commits fraud. Presented me with a processing agreement, then backtracked and got me another contract full of fees i never agreed to. Then a month later charge my card $600.
Gerald Silva
GBNational made my change of processing… National made my change of processing companies quick and easy. No headaches. Very pleasant and eager to help.
Patti
GBSmall business owner feedback It is easy to get a hold of someone whenever I have a question, and all of my questions have been handled. Overall happy with the service, but I gave 4 stars because I didn’t get emails that I had requested when I signed up. And the online interface was not updated with the information I supplied via phone and text/email.
Jen
GBThey do what they want regardless of your agreement. When I initially spoke with the representative before agreeing to use National Processing, I was clear that I did not want to accept American Express. The salesperson assured me that AmEx would not be added to my list of cards accepted. A week after signing with National Proc, I received a welcome email from American Express. I contacted my sales person who said "yes, I added you to receive American Express." He apologized and said it would be removed. A few weeks later, I am received another email from AmEx. It had been added again. I called the general customer service line. The assured me that it would be removed and not be added again. I received more email from American Express. Each email has a different "account number" associated with it. They continue to share my information with American Express clearly against my wishes.