ERIC RALF
GBThis company commits fraud This company commits fraud. Presented me with a processing agreement, then backtracked and got me another contract full of fees i never agreed to. Then a month later charge my card $600.
Abhay Khanore
GBUnfulfilled promise and higher processing fees We are a small nonprofit and every single penny counts. When I setup the ACH processing, the sales rep gave us certain processing fees. He clearly mentioned that there will be no percentage based fee for ACH. Whatever terms as well as service expectations he promised, none were fulfilled. He stopped responding to email and didn't answer phone calls. At the end we are still paying higher processing fees than what was promised.
Rob
GBI am not a professional businessman… I am not a professional businessman yet. So I am just learning to use the software. And there are a couple of things I wish i could do, like create an invoice ahead of schedule, like a draft and have it ready to send when product is complete. Last month I had a issue looking at a report, so I called and the guy was super friendly and helpful. He figured out what the problem was and fixed it. So I definitely give 5 stars for that call. Overall I am happy with the product and the service, but again, I know that there is a lot that I don't use or don't know how to use yet. I am not a retail business so I can't speak to the retail sales part of it.
DeVon
GBSwipe Simple Card Reader The service is great, however, the card reader often shuts down or will not connect in order to complete a transaction. If that glitch is corrected, it would boost my experience up to five stars.
Barry Lind
GBVery crookedcompany Very crookedcompany. Terrible customer service. Put us on review for no reason. You have been warned.