Dishonest Business -- Do not use This company is extremely dishonest and not deserving of your business. They overcharged my credit card after falsely advertising their pricing and refused to make it right. Of course I found out after they have an 'F' rating from the Better Business Bureau and now I know why. I wish I had checked that beforehand. Stay away.

Had to accept delivery of rotting shellfish FedEx failed to deliver my order as scheduled on Friday. Instead they delivered rotting lobster rolls on Monday. Maine Lobsters Now insisted that I take delivery of the reeking box in order to receive a refund. Be aware that you risk having to keep a disgusting box at your house until your next trash day if you order from them.

Terrible customer service I have ordered from company before with no issues. But today I had ordered 2 lobster kits for a special dinner and only received 1. Called customer service number at 2:41pm Thursday, the day of delivery. At first the recording said closed. Called back, picked sales, talked with a person who indicated that I needed to email the issue. Ending up speaking with Operations Mgr/ Customer Service Mgr Randall. He indicated that I needed to do the same thing. Seriously, what kind of messed up customer service is that? He should have handled the situation. I will find another supplier from now on. Requested refund, still waiting for refund email 30 minutes later!

My sister surprised me on my birthday… My sister surprised me on my birthday with 5 large, perfect live lobsters. They were delivered during a raging snowstorm (Denver) in pristine condition. We truly enjoyed every bite. The lobsters were chock full of sweet meat. Can’t beat a Maine lobster. I will be ordering again. No hesitations.

Thank you from Texas Thank you from Texas ! A 5 star experience for sure. My first time having live lobsters delivered, they arrived very much alive & gorgeous. Great family event, especially for those who have never eaten lobster before. Will definitely be ordering again in the near future. Stay healthy, stay safe. Sharon from Southeast Texas.