Johnny Weisbeck
GBTop notch service I ordered a variety of perishable items from GermanDeli.com, having never used the site before. At first I thought that their shipping cost seemed a little high. After receiving the package in only three days (I paid for the cheapest option and it still came in three days!) I can say that this company provides their high quality products with the best customer service I have ever experienced. The shipping package was impressive, with all items inside of a foam cooler, that contained two gel packs that were still completely frozen, as well as dry ice. The package was noticeably cold inside when I opened it. Every item that I ordered was individually wrapped in padded paper. Who does this anymore? I am very impressed.
Kamila
GBVery pleased with my order. The items were shipped immediately, professionally packed. The frozen items came frozen because they were packed in a cooler with ice, which I really appreciated. Very pleased with my shipped from the German deli store. My items were shipped immediately, professionally packed. The frozen items came frozen because they were packed in a cooler with ice, which I really appreciated.
Monika
GBReceived wrong items. Several items I ordered have been replaced with something else without asking me. Very disappointing to receive items I've never asked for. Found a much better German website. Customer service is great and they also offer free shipping. I will never order from GermanDeli again.
Laura Haag-Gallin
GBThe German Deli So happy they have moved in our neck of the woods. I get all kinds of products, including fresh yeast, flour, baked breads, German speciality items, and delicious cheesecake.
Antje Victore
GBEXTREME slow processing of orders! The reason for this 1 star rating isn't the product sold here but the EXTREME slow processing of the order. In today's speedy delivery we are used to from Amazon (FREE 2-day shipping) I just find it unacceptable to have to wait 12-15 days until the order is even processed. Add to that the time for delivery and you surely have to wait THREE (3) weeks. Not acceptable and not appreciated that such slow processing is NOT communicated upon placing the order!