I had an absolutely terrible… I had an absolutely terrible experience. Bath mat rugs did not match each other in color. And were different (yellowish) than the website. Emails from me to Customer Service were not responded to. I could not find a phone number to talk to live customer service rep. I had been a repeat (satisfied) customer. Extremely disappointed by the lack of professionalism of GRUND. I deserve a full refund, yet there was no recourse or any way to connect with Grand that was responded to I will never shop with Grund again. If I sound mad I am. I am not someone who typically says ‘I’ll never shop there again’. In fact, I’m not sure I’ve ever said anything like that but in this case it’s true. Very bad experience.

Towel Sets I purchased Two sets of towels after having purchased floor mats. Washed the towels prior to use. Generated ALOT of lint after the first wash in the Dryer. Beware clean out frequently the lint collector while drying. Will see how the lint issue is after future washings. Towels appear substantial.

Great quality, good value After looking at and trying and being unhappy with a lot of other bath mats, we were surprised at the quality of the ones from this company. They shed much less dust and fibers compared with other manufacturers' mats, stay in place and feel good. We wish other companies were as focused on quality and good value as this one.

Excellent Sheets I really love these sheets! Soft, crisp, breathe & wash well, and aren't too "slippery". Excellent customer service, and a price point I can live with during these difficult times. All around 5+ star experience. I will be a return customer for sure!

Experience not as good as previous purchases So I have bought similar rugs before from Grund. This time, the color for the one was not as pictured, it was pictured as being the same as the one in a different style without the backing that we had bought previously. This color was much lighter, and while it will be okay in the individual's bathroom (this is for a person with disabilities we care for), he liked the other color better. Also when I washed them they both exploded with lint. And I mean exploded, it was everywhere. The blue one I washed later and it was fine, no problems with color or exploding, shedding yarns.