Exceptional!!! Best of the Best Organic Products and Customer Service beyond words!!! Best of the Best!!! Highly recommended!! Best quality organic products ever! So well made, and so durable, feels so wonderful, nothing can compare to Grund Organics products! I tried and love them all, and highly recommend this outstanding company and all their products!! Extraordinary shining example to the world of greatness, quality, graciousness, excellence, and kindness!! It's a life changer to have their wonderful organic quality products in our lives! Thank you Grund!

I would like to amend my recent review of my experience with GrundAmerica. I had come across my interpretation of a No Return Policy. I was wrong & I would now like to correct my mistake. Would have liked to return the item but discovered that Grund has a “No Return” policy. This was never indicated in their advertising or when I was putting in the order. I’ve never come across this with any Company that I’ve ever dealt with. Consequently, no matter how much I like what they have to offer, I’ll never do business with Grund again.

I was able to email a real person about… I was able to email a real person about my order and receive a reply by that same person.

Extremely poor customer service Extremely poor customer service. I purchased a bathrobe for my partner as a Christmas gift, and ordered it early to ensure it would arrive on time for Christmas. My partner opened the gift containing the bathrobe on Christmas Day, and it turns out the robe is too large for her. I asked to return it, but was refused because it did not fall within the 30-day return period. Even though I explained the reason for the delay (my partner could not open the gift until Christmas), and noted the bathrobe was unused and unworn, Lisa Hill at Grund refused to assist me and was rude in the process. Clearly, Grund cares about profits and not customer satisfaction.

Great rug I was looking for a larger white rug that is washable and this rug perfectly fits the bill. I loved it so much I bought 2 so I can rotate them. The rugs arrived very quickly and look great.