Jay Constantine
CAReceived a coupon for $35 off at Yumi… Received a coupon for $35 off at Yumi in a Babylist box. I added some items to my cart but the discount code would not work. Apparently it is only valid for the subscription which it does not say on the coupon, and the company is not taking orders right now so I wasted my time having to deal with customer support.
Laurie susarchick
GBAwful experience Awful experience. Emailed, called, and texted and still have no reply but would continue getting emails asking me to rate the customer service I didn't receive. My baby wouldn't touch the food and half of the "sealed" product spilled all over.
Giselle hernandez
GBThe shipping has gotten worse as the… The shipping has gotten worse as the weeks pass by. I used to get it every Monday the it switched to tuesdays now I dont Even know when I’ll get the food. They’re getting pretty unreliable and consistency of food changes weekly. Either super watery or too solid. I tried The bites and some bites just came all mushy and watery.
Ariel Rutenbeck
GBYumi is a great company that cares… Yumi is a great company that cares about what I feed my baby. I like the fact that everything is organic and I can trust that my baby is getting the best nutrition available, and ingredients that are fresh and wholesome. Yumi is also very responsive if you have an issue with your order. We had two boxes ship with issues when they arrived, but when I got on the chat with Yumi, they handled my account and immediately escalated the issues. The only downside of the two encounters is that because Yumi prepares enough food for the boxes their shipping that week to prevent waste, if you have an issue there isn't a way to get another box for the week. We've supplemented with different food we purchased at the yumi shop, but it is a let down when it happens.
customer
GBHealthy Option We loved having Yumi as a healthy option for our baby.