Giselle hernandez
GBThe shipping has gotten worse as the… The shipping has gotten worse as the weeks pass by. I used to get it every Monday the it switched to tuesdays now I dont Even know when I’ll get the food. They’re getting pretty unreliable and consistency of food changes weekly. Either super watery or too solid. I tried The bites and some bites just came all mushy and watery.
Sandy
GBYumi - our favorite baby / toddler food brand! Love the quality of the food for our little ones!
Ariel Rutenbeck
GBYumi is a great company that cares… Yumi is a great company that cares about what I feed my baby. I like the fact that everything is organic and I can trust that my baby is getting the best nutrition available, and ingredients that are fresh and wholesome. Yumi is also very responsive if you have an issue with your order. We had two boxes ship with issues when they arrived, but when I got on the chat with Yumi, they handled my account and immediately escalated the issues. The only downside of the two encounters is that because Yumi prepares enough food for the boxes their shipping that week to prevent waste, if you have an issue there isn't a way to get another box for the week. We've supplemented with different food we purchased at the yumi shop, but it is a let down when it happens.
Kendra Cohen
GBMiss the purées and bites, but love their stuff. Great customer service! I miss the baby food purees and bites, but I still love the items you can buy from the stores. I recently had another baby and was looking for where I can buy the purées but it looks like they stopped. I reached out to customer service and they responded quickly, and sent me a food guide as they have pivoted from purées at the moment. Great customer service.
Kelly
GBCustomer Service Unreliable- Not worth it The baby food- amazing (although I agree with most recent reviews that it has gotten watered down the last 2 weeks). Customer service- TERRIBLE. They make mistakes, they don't get back to us, the food might arrive Monday, it might arrive late Wednesday and most recently it arrived Thursday. SO unreliable which sucks when you're a full time working parent. One time the seal was broken on a jar, another time the jar was unlabeled. It's just been a poor experience which is a shame because the food was great- they pack in protein, fiber, greens but it's like snuck in there so my son loved it and was getting nutrients. Recently they sent some vague email about how they are changing their food service and our subscription would be suspended but the details on the change were so confusing and vague. Would not recommend the hassle and headache.