The shipping has gotten worse as the… The shipping has gotten worse as the weeks pass by. I used to get it every Monday the it switched to tuesdays now I dont Even know when I’ll get the food. They’re getting pretty unreliable and consistency of food changes weekly. Either super watery or too solid. I tried The bites and some bites just came all mushy and watery.

Customer Service Unreliable- Not worth it The baby food- amazing (although I agree with most recent reviews that it has gotten watered down the last 2 weeks). Customer service- TERRIBLE. They make mistakes, they don't get back to us, the food might arrive Monday, it might arrive late Wednesday and most recently it arrived Thursday. SO unreliable which sucks when you're a full time working parent. One time the seal was broken on a jar, another time the jar was unlabeled. It's just been a poor experience which is a shame because the food was great- they pack in protein, fiber, greens but it's like snuck in there so my son loved it and was getting nutrients. Recently they sent some vague email about how they are changing their food service and our subscription would be suspended but the details on the change were so confusing and vague. Would not recommend the hassle and headache.

Yumi is a great company that cares… Yumi is a great company that cares about what I feed my baby. I like the fact that everything is organic and I can trust that my baby is getting the best nutrition available, and ingredients that are fresh and wholesome. Yumi is also very responsive if you have an issue with your order. We had two boxes ship with issues when they arrived, but when I got on the chat with Yumi, they handled my account and immediately escalated the issues. The only downside of the two encounters is that because Yumi prepares enough food for the boxes their shipping that week to prevent waste, if you have an issue there isn't a way to get another box for the week. We've supplemented with different food we purchased at the yumi shop, but it is a let down when it happens.

Wasted money Very bad company. they change your order according to their stock without asking you first (they usually send soups instead of more expensive items), the food is not good, bad service, money wasted.

Loved for months but now watered down mess… I was ordering from them for months and loved it, but the last 3 orders are all watered down junk. No more flavor, and a thick full inch of water sitting on the top of each jar that’s supposed to have “texture” and be thicker purées. Even after stirring it’s so watery it’s impossible to get on a tiny spoon and into my son’s mouth with it sloshing off. He doesn’t like it anymore since they all lost the flavor. Contacted customer service and they said that’s how they are meant to be. A watered down impossible to feed mess. Canceled subscription and supposedly getting partial refund. Absolutely NOT worth it anymore! So disappointing.