Ogden
GBSo far the product is unavailable So far the product, Aubrey Organics which was listed in the catalog has not been filled by BoxnCase. Pat says, "will know soon". As Aubrey has been impossible to get, I was excited to find it possibly available. The excuse is that the manufacturer is unresponsive. Well, that should be obvious. Waiting for refund if unavailable.
John Smith
GBOrder status Ordered a product on 11/30/23 and as of 1/5/24 still have no received the item. I've emailed several times with no response and when you call, the phone is not answered nor can you leave a message. I waited on a chat line yesterday for 30 minutes and was disconnected. Was able to send an email and got an automated response they'd be in touch shortly; 24 hrs later no response. Better Business Bureau and the NYS AG is next step I guess.
Lee Jocobs
GBThe staff was awesome The staff was awesome - super helpful and professional. They made the whole experience smooth and enjoyable. And to top it off, my order arrived right on time! Big shoutout to them!
Lorraine Kennedy
GBBEWARE BEWARE, NOT ONLY DO THEY GIVE A BAIT AND SWITCH BUT THEN THE BALD FACE LIE ABOUT IT!!! DON'T BUY FROM THIS COMPANY!!!! I ORDERED SWEETEST BATCH STRAWBERRIES, THEY SENT ME REGULAR STRAWBERRIES THAT YOU CAN FIND AT ANY GROCERY STORE. LIED ON MY REVIEW THAT I ATE THEM AND SAID THEY WEREN'T SWEET ENOUGH. TOTAL LIE, STILL NEVER TOUCHED THE SLOP THEY SENT ME. OMG LIARS AND SCAMMERS!! DISGUSTING!!!!!!!! STAY AWAY FROM THIS DESPERATE LOW LEVEL COMPANY. I SHOULD HAVE LISTENED!!!!
Tess
GBI don’t understand how this company is… I don’t understand how this company is in business. I’m convinced it’s not legitimate. I placed an order over three weeks and when I emailed for an update I got a vague response on ship and delivery dates. When I tried to call numerous times no one answers and there is no voicemail to leave a message. I finally threatened to contact the better business bureau and got a cancel confirmation that they didn’t have enough stock. Not sure why that wasn’t communicated sooner. Save yourself the frustration DO NOT ORDER FROM HERE.