Great company I’ve have been ordering for several months for this company and always good products and fast shipping. I had a vape that quit working right after I got it and figured nothing could be done about it. I emailed them and they had me send a short video of what it was doing and then they shipped me a replacement! I was shocked because it was just a defective disposable. Great company in my opinion.

4/5 Not a bad option For Online Vapes Let’s start by saying Vape Royalty knows what they’re doing. At least in the customer service part of the company. My order was damaged but the moment I told Customer Service they sent me a new order free of charge. Unfortunately the next order one of my devices was damaged again but they refunded it without any hassle. Long story short Customer Service is great, but if they packaged their products better maybe they wouldn’t break during shipping.

Greatest Online Vape Company of all… Greatest Online Vape Company of all time.. I have been vaping for over 10 yrs and have used various online companies for my wide needs of vaping products & accessories until I found Vape Royalty, they are hands down the overall best company around from the latest & updated devices, to their vast selections of juices and accessories, to their prompt processing of my orders to their fast shipping & deliveries. They have the best Customer Service Representative that take care of their customers. I highly & gladly recommend Vape Royalty to all my friends in the vaping community.. Great Work Guys Keep up the Great Work SATISFIED CUSTOMER FOR LIFE Roland Casarez San Antonio Texas

I've been buying from Vape Royalty for… I've been buying from Vape Royalty for a while now. Everything is shipped quickly and packed well. I enjoy the products and selection. I have had to contact customer support a few times. The issues I had were resolved in a professional, compassionate and friendly manner. Thanks, Fanny, Christine and Katherine! :-)

Disappointing Experience with Questionable Product Authenticity I have been a customer of this vape company for a while, but my recent experiences have left me disappointed and concerned. Over my last few orders, I received products that appeared to be counterfeit, particularly from the well-known SMOK brand. I contacted customer support, and they did send a replacement; however, it turned out to be a counterfeit as well. I question their commitment to providing genuine products and standing behind their merchandise. I hesitate to recommend this company due to their questionable practices and lack of transparency.