The customer service is beyond… The customer service is beyond exceptional! Vape royalty is so amazing! I didn’t realize that I forgot to click free shipping on a large order I was hesitant at first to say something thought to myself maybe not to worry about bugging them over something little but I decided to ask if I had done something wrong to receive free shipping then Christine replied promptly informed me of what I had done but comped for my shipping cost WOW! I’ve rarely encountered a company like this that care for you as like you are family wow! Vape Royalty is number one the best vape shop let alone a company that has the best values I hope all companies can be like 👍🏽 thank you so much sincerely a grateful customer for life 🫶🏽

Great service all the time. I have been ordering from Vape Royalty for years. Great customer service, I'm very happy with the time of shipment. Would recommend them for sure.

4/5 Not a bad option For Online Vapes Let’s start by saying Vape Royalty knows what they’re doing. At least in the customer service part of the company. My order was damaged but the moment I told Customer Service they sent me a new order free of charge. Unfortunately the next order one of my devices was damaged again but they refunded it without any hassle. Long story short Customer Service is great, but if they packaged their products better maybe they wouldn’t break during shipping.

They had all my vape choices on the… They had all my vape choices on the website and give you refunds or reimburse you if your Juice or Battery is damaged. Top 2 Vape websites for sure. -Michael R

Excellent products and service! Customer service is friendly and helpful in getting the job done! For me it was a replacement for a malfunctioning vape. Thanks Christine!