Caveat emptor I've waited three days for some type of communication confirm some form of progress on my order. After I saw that the charge has went through on my card, I went ahead and attempted to call the business. The calls never went through and the number that was provided by my credit card company was responded with a machine saying calls were not accepted at this time. In addition to this, the web page with the order status does not load consistently if at all. All of these factors obliterates any faith I have in this company.

Highly Recommended! Sweet site!! Excellent presentation and ordering was a breeze, plus quick delivery. Loved that they were so transparent with the shipping. I was notified that it was out for delivery and could see exactly where the courier was via a real-time map too! Will use them exclusively.

Everything was great My order came a little late but the customer service made it right once told they upgraded my shipping so i could get my product quicker considering the already delayed shipment the item i originally ordered was out of stock but they upgraded me to one in my opinion is better than what i had originally ordered. So all in all great experience. Def recommended

Broken glass in shipment Piece showed up broken, not packed properly box inside of shipping box was damaged, glass shards everywhere inside case. UPDATE: Reached contact online, resolving issue. Online support very helpful. Looking forward to trying this piece out if replacement makes it unharmed.

Purchase with confidence Purchase with confidence. I was leery of an order I had just made because of some negative reviews I had read here, but upon reaching out to their customer service department, my fears are gone. Silvia was so attentive and informative, and got back to me so quickly. I will update once my product arrives, but for now I can say the service is EXEMPLARY.