Beaware of this scammers and… Beaware of this scammers and fraudsters, They also have a store on Aliexpress. They provide fake tracking numbers, items not shipped. When you open disputes, they demand you close it before they would issue refund. They sell pre order items as items in stock, so you wait and when you question them, they provide fake tracking numbers so you lose again.

They don't deserve all these negative… They don't deserve all these negative reviews. over a dozen orders made. live chat support nearly 24/7 fast responding by email. If you have problems with shipping delays look if it's partial pre order or preorder and click on the link to see the time wait. They are authentic check their certificates or contact manufacturers about it. I think people should educate themselves on a site before buying so they don't come on here and rant. go to a brick and mortar pay the 50% markup if you don't like them.

Heaven Gifts Fraud Alert ! Heaven Gifts Fraud Alert ! I purchased a predator 228 electronic cigarette mod from heaven gifts and it stopped working within 2 months. I contacted them for support and they agreed to send me a new mod as mine would not be repairable. It has been a week since their last message.They have stopped answering messages and thus unwilling to send me a refund/new mod. I would not advise anyone to ever buy products from heaven gifts e-cigarette web shop as you will never get a replacement/refund when your product has defects, even if they promised to do this.

I've ordered with thousands of dollars… I've ordered with thousands of dollars from them, because as a retailer I order all my vape products that I sell to my customers from Heaven Gifts. I have own contact person there who I can always contact by phone or Whatsapp. I don't see a reason why some people don't trust them. I'm sure there's just some misunderstanding happened between the customer and Heaven Gifts.

I've dealt with many sellers and this… I've dealt with many sellers and this is the first seller that intentionally tried to cheat me. The vape mod I received was defective and they told me to update the firmware. When that didn't solve the problems I asked for a replacement for the defective mod and they immediately stopped answering my msgs. I opened a case with Aliexpress and they tried to block my refund In a very stupid and dishonest way. Aliexpress gave me a refund for the defective vape mod. I am an avid vaper and am active in the vaping community and not only will I never buy from Heavengifts again, My friends won't either and anytime we are discussing sellers/suppliers on the vaping forums I will tell about my bad experience with Heavengifts.