I've ordered with thousands of dollars… I've ordered with thousands of dollars from them, because as a retailer I order all my vape products that I sell to my customers from Heaven Gifts. I have own contact person there who I can always contact by phone or Whatsapp. I don't see a reason why some people don't trust them. I'm sure there's just some misunderstanding happened between the customer and Heaven Gifts.

I started out by using AliExpress I started out by using AliExpress, then they changed to Alibaba, then it was handed over to Heaven gifts. I cannot get an answer from anyone on my tracking information or when my order should arrive. I definitely would not order from these people

Thieves Ordered 2atomisers at the beginning of August for which I payed £31:02 I have never received them as they well know but they have taken my money and refused to refund me.the police tell me there is nothing they can do about this.these people are thieves PLEASE DO NOT BUY from this disgraceful set up they are thieving scum.unfortunately I had to give a one star rating as I could find no way to give them a true rating of no stars.BE WARNED.

I bought a box mod that I didn't need… I bought a box mod that I didn't need it. How could this happen?... On the occasion of the 10-year anniversary HG offered some older but wonderful products, among them being and the product that delighted me: [Special Edition] Eleaf iStick 50W VW Full Kit 4400mAh colour blue and white porcelain. The price was very good, $5, and I couldn't resist the temptation to buy. Order Number 20171018163139.

The most terrible customer… it was the most terrible customer experience in my life. Fiona is the rudest person i have ever spoken with. They treat their customers like sh.i.t!!!