Dave is the man had a great experience with Dadi, specifically with Dave. i'm preparing for a vasectomy and wanted a backup plan...ya know. just in case. i hit Dave with some pretty personal questions and he always responded promptly and with great advice. an easy and affordable option, highly recommend these guys

Trans girls beware Trans girls beware! They only store 3 vials from one sample whereas instead of limiting it to 3, if there is more volume other companies like sppare.me will give you up to 6 vials or more- this is sooo important if u ever want to have kids. I felt I couldn’t not talk about this. Their response over email was so dismissive and rude and said it was a “business decision” cringe!

Excellent and caring customer service. I just ordered my kit after a long discussion with Dave, who I believe is their director of customer service. I must admit, I was apprehensive about talking about a relatively sensitive topic. Dave was incredibly warm, patient, knowledgeable, and made it clear that no question was stupid or taboo. He put me at ease immediately, and went above and beyond answering all my questions and concerns. I must have driven him crazy with all the questions, tbh, but he could not have been nicer. He also assured me I could contact him during and after the process if anything else came up. I am very happy I chose Dadi and feel well taken care of.

Off experience The customer support initially came across as rude (they clarified later) in explaining how we can have a sample not viable, offered to have further explanation. Also, their box broke in transit, just by looking at it, you can see it needs to be better designed for protection (it’s all around very hard) not much cushion inside just more plastic. They sent me another box and it got processed. After getting the results and being worried went to our doctors and they said to take it with a grain of salt. This box is great if you’re not TTC and just want info, if TTC just go to your doctor. Overall ok experience. The results are easy to read.

I don't like leaving reviews but feels like a scam I don't like leaving reviews unless something is exceptionally good or bad, and this one is just ridiculous. I ordered a kit and then have gotten no follow-up, no e-mails, no expected delivery date, nothing....?! I came here and saw that MANY others had faced the same issue as well as quality issues, like the fact that they're destroying sperm with their freezing process, which is extremely concerning. The whole thing feels scummy and scammy. Anyway, I am not here to waste my time. I'm getting a refund and buying my kit from Legacy Sperm instead. Simple. BTW, nobody has asked me to write this, nobody has paid me to write this, I'm just a really annoyed customer who now has to waste his time.